STRUCTURE OF OUR SERVICES

Our presales activities include mainly services connected with the project iCentrum, in which frame we hold regular expert seminars, carry out consultations and studies for solutions. There is a possibility to test products or systems. Further, we offer a consulting service for selecting IS, eventually a consultancy in already running solution and its utilization after migration to Microsoft Dynamics NAV or its higher version. The result of the presale process is an analysis of the state of the IS in the environment of the customer and its set up for the implementation of the recommended solution. We offer newly a professional advice by preparing the request for the grant from the EU funds for actually announced operations to support the ICT/IT projects.

Throughout the realisation process we carry out delivery and engineering activities, implementation and migration into new environment. Delivery services are complemented by wide offer of financing possibilities.

To increase utilization of already running ICT subsystems we have prepared a set of service packets for adaptation of already running environment into real operation. These services enable to increase the utilization of running systems and to bring into operation yet unused abilities. We enhance the knowledge of users and make out working procedures, etc. So it is possible to achieve real benefit at comparatively low cost. The offer of adaptation services is not limited to the systems provided by us, but we carry out this service also for third party solutions.

To assure reliable ICT systems availability we offer a complete support: HotLine service, prompt service, reserve equipment for recovery, technical and system support and prophylactic service. Such support can end in personal or synergic outsourcing of whole ICT area.